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OrganisationInfo:
{ _id: '10095',
name: 'St Cuthberts Hospice',
email: 'volunteers@stcuthbertshospice.com',
type: '',
telephone: '0191 374 6169',
contactPerson: 'Volunteer Services',
website:
'https://www.stcuthbertshospice.com/how-you-can-help/become-a-volunteer/',
description:
'Over three decades ago, a group of Durham residents came together for a common cause. They saw the absence of care and support available for those coming to the end of their lives and decided to take action. Thanks to their many years of fundraising and dedication, St Cuthbert’s Hospice first opened its doors in 1988 to provide services, free of charge, for those with advanced illness and those approaching the end of their lives.\n\nAt the heart of St Cuthbert’s Hospice is the individual who is seen as a unique person deserving of respect and dignity. Our aim is to support each person, and their family and friends, helping them to make informed choices and decisions affecting their lives.',
logoImage:
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urlFragment: 'st-cuthberts-hospice-10095',
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jobs:
[ { _id: '1091',
name: 'Volunteer Retail Assistant',
shortDescription:
'Responsible to the Retail Manager, the Volunteer Retail Assistant assists with the daily operation of the shop. The income raised will help the Hospice to improve the availability of, and access to, end of life care and raising the profile of the Hospice will promote the value of palliative care in the local community. ',
created: 2020-08-20T11:46:09.709Z,
orgId: '10095',
locations:
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name: 'Spennymoor' },
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name: 'Crook/Willington' },
{ _id: 'a6875959-aadd-4224-b34b-6c8c0a3a2fc8',
name: 'Chester le Street' },
{ _id: 'fb8f49ef-9a3a-40d6-bdac-f63a2590e544',
name: 'Durham City' },
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jobTypes:
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name: 'Retail',
backgroundImage: '',
iconImage: '' },
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active: true,
contactPerson: 'Volunteer Services',
contactEmail: 'volunteers@stcuthbertshospice.com',
contactTelephone: '01913746169',
address: 'St Cuthbert\'s Hospice, Park House Road, Durham DH1 3QF',
hours: 'Various shift times available',
startDate: 2021-03-12T11:46:09.709Z,
endDate: 2026-03-12T00:00:00.000Z,
whatYouWillBeDoing:
'•\tDelivering excellent customer services to customers, donors and supporters\n•\tHelping to maintain high standards of shop presentation through effective merchandising and rotating of stock \n•\tEnsuring all donations/stock are accepted and handled correctly, sorted, processed and priced in accordance with retail guidelines\n•\tMaintaining high standards of cleanliness and maintenance of property and equipment. Reporting any problems directly to the Retail Manager/Supervisor/Assistant\n•\tPromoting Gift Aid to our donors\n•\tHandling money including till work and cashing up (not essential but preferred)\n•\tAssisting in the security of the premises and stock\n•\tHelping to maximise sales in order to achieve the shop’s budget\n•\tAttending shop volunteer Retail Meetings to receive updates on Hospice news, procedure and practice\n•\tRaising the profile of the Hospice by being an ambassador in the local community\n•\tComplying with Retail procedures and guidelines (detailed in Retail Training Workbook), current legislation, trading standards and Health & Safety regulations at all times\n•\tUndertaking induction and mandatory training as required\n•\tAttending shop volunteer Retail Meetings to receive updates on Hospice news, procedure and practice\n',
skillsExperienceAndQualitiesNeeded:
'There are no specific skills required to undertake this role, as full induction and training will be provided. Support will be available from the Retail Manager and other members of the shop and retail team.\n\nThis role will suit people who are…\n•\tfriendly and helpful\n•\thonest and reliable\n•\tenthusiastic with a willingness to learn\n•\table to work as part of a team\n\nIt is also essential that you can demonstrate our values of Compassion, Respect, Integrity, Professionalism, Choice and Reputation. They define who we are and what we do as a high quality care provider and high quality place to volunteer.',
whenAndWhere:
'There are various shift times available between the hours of 9.30am - 4.30pm, Monday - Saturday.\n\nWe have roles based at our shops in:\nDurham City \n93 Claypath, \nDurham, \nDH1 1RG.\n\nMeadowfield\n12A Oakway Court,\nMeadowfield Industrial Estate,\nDH7 8XD.\n\nChester-Le-Street\n172 Front Street,\nChester-Le-Street,\nDurham,\nDH3 3AZ.\n\nLangley Park\n26 Quebec Street,\nLangley Park,\nDurham,\nDH7 9XA.\n\nLangley Moor\n30 & 31 High Street,\nLangley Moor,\nDurham,\nDH7 8JW.\n\nSpennymoor\n22 High Street,\nSpennymoor,\nDurham,\nDL16 6DB.\n\nHoughton-Le-Spring\nUnit 3,\n25/32 Newbottle Street,\nHoughton-Le-Spring,\nDH4 4AP.\n\nCrook\n72 Hope Street,\nCrook,\nDL15 9HT.',
supportOfferedExpenses:
'We value our volunteers and want your experience to be both positive and fulfilling. We offer a comprehensive induction programme and any appropriate instruction, guidance or training to assist you in your volunteer role. We ask that any essential training is completed either prior to you starting with us or within three months of starting. You will have an opportunity to learn new skills, build social networks, share experiences and skills and be recognised for the contribution you make.\n\nAny agreed out of pocket expenses that are incurred when carrying out your volunteer role will be reimbursed.',
volunteerBenefits:
'From this role you could gain experience of customer services, money handling, merchandising and processing and pricing stock. You can also gain an awareness of Hospice care and St Cuthbert’s Hospice, health and safety and gift aid. \n\nYou will have the opportunity to meet new people and become part of a friendly, caring team. \n',
otherInfo: '',
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websiteLink: '',
under16: false,
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accessibilityAndTransport: '',
lastModified: 2025-02-06T11:28:12.000Z },
{ _id: '1127',
name: 'Retail Driver',
shortDescription:
'Responsible to the Retail Coordinator, the Volunteer Retail Driver assists with the operation of the retail function by collecting and distributing stock using the Hospice retail vans. The income raised by our shops supports the services of the Hospice to make every day count for those affected by life-limiting illnesses.',
created: 2021-03-12T11:56:47.693Z,
orgId: '10095',
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active: true,
contactPerson: 'Volunteer Services',
contactEmail: 'volunteers@stcuthbertshospice.com',
contactTelephone: '01913746169',
address: 'St Cuthbert’s Hospice, Park House Road, Durham, DH1 3QF',
hours: '8.45am - 3.30pm',
startDate: 2021-03-12T11:56:47.693Z,
endDate: 2026-03-12T00:00:00.000Z,
whatYouWillBeDoing:
'•\tCollecting and delivering saleable furniture and goods to our 8 retail shops\n•\tAssisting with the safe disposal of stock and waste\n•\tEnsuring the accurate completion of daily travel logs\n•\tDelivering excellent customer services to customers, donors and supporters\n•\tEnsuring all donations/stock are handled correctly\n•\tPromoting Gift Aid to our donors\n•\tAttending Retail Driver meetings to receive updates on Hospice news, procedure and practice\n•\tRaising the profile of the Hospice by being an ambassador in the local community\n•\tComplying with Retail and Transport procedures and guidelines, current legislation and Health & Safety regulations at all times\n•\tUndertaking any other reasonable duties that may be requested by the Retail Team Manager/ Retail Co-ordinator\n',
skillsExperienceAndQualitiesNeeded:
'You should have:\n•\tA full clean driving licence\n•\tMinimum of 1 years driving experience\n•\tAbility to lift heavy items\n\nThere are no other specific skills or training required to undertake this role, as full induction and training will be provided. \n\nThis role will suit people who are…\n•\taged 25+\n•\tfriendly and helpful\n•\thonest and reliable\n•\tphysically fit\n•\table to work alone or as part of a team\n\nIt is also essential that you can demonstrate our values of Compassion, Respect, Integrity, Professionalism, Choice and Reputation. They define who we are and what we do as a high quality care provider and high quality place to volunteer.\n',
whenAndWhere:
'There are shifts available Monday - Friday, 8.45am - 3.30pm.\n\nYou will start and finish your day at St Cuthbert’s Hospice, Park House Road, Durham, DH1 3QF, with travel to customers and donors in the Durham area and to our 8 shops based in Chester-Le-Street, Crook, Durham, Houghton-Le-Spring, Langley Moor, Langley Park, Meadowfield and Spennymoor.\n',
supportOfferedExpenses:
'We value our volunteers and want your experience to be both positive and fulfilling. We offer a comprehensive induction programme and any appropriate instruction, guidance or training to assist you in your volunteer role. We ask that any essential training is completed either prior to you starting with us or within three months of starting. You will have an opportunity to learn new skills, build social networks, share experiences and skills and be recognised for the contribution you make.\n\nSupport will be available from the Retail Coordinator and the retail team.\n\nAny agreed out of pocket expenses that are incurred when carrying out your volunteer role will be reimbursed.',
volunteerBenefits:
'From this role you could gain experience of customer services and retail logistics. You can also gain an awareness of Hospice care and St Cuthbert’s Hospice, health and safety and gift aid. \n\nYou will have the opportunity to meet new people and become part of a friendly, caring team. \n',
otherInfo: '',
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under16: false,
under18: false,
accessibilityAndTransport: '',
lastModified: 2025-02-06T11:28:25.000Z },
{ _id: '1249',
name: 'Laundry Assistant',
shortDescription:
'As a Laundry Volunteer you will help to ensure that the Hospice laundry is clean, pressed and ready for use. Your support helps our staff to be ready to care for our patients and ensures that our patients have a comfortable visit or stay.',
created: 2022-02-16T15:18:42.981Z,
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active: true,
contactPerson: 'Volunteer Services',
contactEmail: 'volunteers@stcuthbertshospice.com',
contactTelephone: '0191 374 6169',
address: 'St Cuthbert\'s Hospice, Park House Road, Durham, DH1 3QF.',
hours: 'Ideally 2 - 3 per week',
websiteLink:
'https://www.stcuthbertshospice.com/how-you-can-help/become-a-volunteer/',
startDate: 2023-05-03T15:18:42.981Z,
endDate: 2025-05-03T00:00:00.000Z,
whatYouWillBeDoing:
'•\tEnsuring all linen is pressed using the rotary iron, following instructions given,\n•\tPutting linen in the correct places in the laundry room\n•\tEnsuring that the laundry room is kept clean, tidy, and well-organised at all times',
skillsExperienceAndQualitiesNeeded:
'There are no specific skills or training required to undertake this role, as full induction and training will be provided. ',
whenAndWhere:
'To be discussed with Guest Services Manager but ideally once per week.\n\n2- 3 hour shifts available Monday – Saturday 10.00am – 4.00pm\n\nIn our laundry room at St Cuthbert\'s Hospice.\n',
supportOfferedExpenses:
'Support will be available from the Guest Services Manager and other members of the Guest Services team.\n\nAny agreed out of pocket expenses that are incurred when carrying out your volunteer role will be reimbursed.',
volunteerBenefits:
'From this role you could gain experience of carrying out general laundry tasks. You can also gain an awareness of Hospice care and St Cuthbert’s Hospice. \n\nYou will have the opportunity to meet new people and become part of a friendly, caring team. \n',
otherInfo:
'As a volunteer you will be expected to comply with Hospice Policies and Procedures relevant to your role and to maintain confidentiality. ',
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under16: false,
under18: false,
accessibilityAndTransport: '',
lastModified: 2025-01-21T14:50:53.000Z },
{ _id: '1320',
name: 'Online Shop Volunteer',
shortDescription:
'We are looking for volunteers to support us with selling our donated and new goods stock online to raise vital income for the Hospice. The income raised will help the Hospice to improve the availability of, and access to, end of life care.',
created: 2022-08-03T16:07:34.557Z,
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active: true,
contactPerson: 'Volunteer Services',
contactEmail: 'volunteers@stcuthbertshospice.com',
contactTelephone: '01913746169',
address: 'St Cuthbert\'s Hospice, Park House Road, Durham, DH1 3QF',
hours: '',
websiteLink:
'https://www.stcuthbertshospice.com/how-you-can-help/become-a-volunteer/',
startDate: 2022-08-03T16:07:34.557Z,
endDate: 2026-01-31T00:00:00.000Z,
whatYouWillBeDoing:
'•\tDelivering excellent customer services to customers, donors and supporters\n•\tEnsuring all donations/stock are accepted and handled correctly, sorted, processed and priced in accordance with retail guidelines\n•\tEnsuring all products to be sold online are fully researched to ensure we achieve a fair price\n•\tListing donated items on online selling platforms such as eBay\n•\tPacking and posting sold items\n•\tMaintaining high standards of cleanliness and maintenance of property and equipment. Reporting any problems directly to the Retail Manager/Supervisor/Assistant\n•\tPromoting Gift Aid to our donors and ensuring we track all gift aided lines through our online processes\n•\tAssisting in the security of the premises and stock\n•\tHelping to maximise sales in order to achieve the annual online budget\n•\tAttending shop volunteer Retail Meetings to receive updates on Hospice news, procedure and practice\n•\tRaising the profile of the Hospice by being an ambassador in the local community\n•\tComplying with Retail procedures and guidelines (detailed in Retail Training Workbook), current legislation, trading standards and Health & Safety regulations at all times\n•\tUndertaking induction and mandatory training as required\n•\tAttending shop volunteer Retail Meetings to receive updates on Hospice news, procedure and practice',
supportOfferedExpenses:
'We value our volunteers and want your experience to be both positive and fulfilling. We offer a comprehensive induction programme and any appropriate instruction, guidance or training to assist you in your volunteer role. We ask that any essential training is completed either prior to you starting with us or within three months of starting. You will have an opportunity to learn new skills, build social networks, share experiences and skills and be recognised for the contribution you make.\n\nAny agreed out of pocket expenses that are incurred when carrying out your volunteer role will be reimbursed.',
volunteerBenefits:
'From this role you could gain experience of customer services, researching price points and selling items online. You can also gain an awareness of Hospice care and St Cuthbert’s Hospice, health and safety and gift aid. \n\nYou will have the opportunity to meet new people and become part of a friendly, caring team. ',
skillsExperienceAndQualitiesNeeded:
'This role will suit people who are…\n•\tfriendly and helpful\n•\thonest and reliable\n•\tenthusiastic with a willingness to learn\n•\table to work as part of a team\n\nIt is also essential that you can demonstrate our values of Compassion, Respect, Integrity, Professionalism, Choice and Reputation. They define who we are and what we do as a high quality care provider and high quality place to volunteer.\n\nThere are no specific skills or training required to undertake this role, as full induction and training will be provided but we would suggest that you have basic IT skills. Support will be available from the Retail Manager/Supervisor/Assistant and other members of the shop and retail team.',
whenAndWhere:
'Times are to be discussed with the Retail Manager but ideally once per week during shop opening hours. Monday – Friday 9.30am – 4.30pm, Saturday 9.30am – 1.30pm\n\nLocation is St Cuthbert’s Hospice Meadowfield Furniture & Homeware Store, 12A Oakway Court, Meadowfield Industrial Estate, DH7 8XD\n',
otherInfo: '',
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under16: false,
under18: false,
accessibilityAndTransport: '',
lastModified: 2025-01-21T14:51:01.000Z },
{ _id: '1365',
name: 'Namaste Care Volunteer',
shortDescription:
'Namaste Care is an internationally recognised programme using sensory based techniques which provide comfort and support to people with dementia. It is not a medical treatment, the word Namaste expresses a wish to ‘honour the spirit within’ and describes a way of engaging positively and meaningfully in later stages of dementia.\n\nThe role of the Namaste Care Volunteer is to be ‘matched’ with a person with dementia living at home with their carer, to provide sensory based techniques which provide comfort and support.',
created: 2022-11-09T10:19:14.537Z,
orgId: '10095',
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active: true,
contactPerson: 'Volunteer Services',
contactEmail: 'volunteers@stcuthbertshospice.com',
contactTelephone: '0191 374 6169',
address: 'St Cuthbert’s Hospice, Park House Road, Durham, DH1 3QF',
hours: 'Two hours per week',
websiteLink:
'https://www.stcuthbertshospice.com/how-you-can-help/become-a-volunteer/',
startDate: 2022-11-09T10:19:14.537Z,
endDate: 2025-11-09T00:00:00.000Z,
whatYouWillBeDoing:
'•\tLooking through a memory box of familiar objects and pictures\n•\tCompleting Life Story Work with the person and their carer\n•\tReading a favourite book/poem\n•\tListening to favourite songs and pleasantly stimulating sounds\n•\tUsing favourite and seasonal fragrances\n•\tRelaxing hand massage and hair brushing\n•\tDemonstrating the techniques so that the carer can learn new ways of engaging and communicating with the person they care for.',
skillsExperienceAndQualitiesNeeded:
'•\tTo treat people as unique and promote their individuality\n•\tClear and sensitive communication skills\n•\tPatience and empathy\n•\tReliable, dependable and enthusiastic\n•\tCaring, sympathetic, sensitive and non- judgemental approach\n•\tRespectful of confidential information\n•\tAbility to recognise and volunteer within your own limitations and that of the role, asking for advice and help as needed.\n•\tAn interest in dementia and finding ways of communicating when verbal skills are diminished',
whenAndWhere:
'•\tVolunteers should be available for a minimum of 6 months\n•\tTwo hours per week with one person with dementia and their carer, in their own home.',
supportOfferedExpenses:
'Full training will be provided, and volunteers will receive regular feedback sessions with the Namaste Coordinator.\n\nWe value our volunteers and want your experience to be both positive and fulfilling. We offer a comprehensive induction programme and any appropriate instruction, guidance or training to assist you in your volunteer role. We ask that any essential training is completed either prior to you starting with us or within three months of starting. \n\nAny agreed out of pocket expenses that are incurred when carrying out your volunteer role will be reimbursed.',
volunteerBenefits:
'As a Namaste Care Volunteer, you could gain:\n•\tHealth care experience\n•\tExperience in a palliative care environment\n•\tThe knowledge that you will be helping to make every day count for people affected by life-limiting illness\n',
otherInfo:
'As a volunteer you will be expected to comply with Hospice Policies and Procedures relevant to your role and to maintain confidentiality. ',
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under18: false,
accessibilityAndTransport: '',
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{ _id: '1391',
name: 'Painter and Decorator',
shortDescription:
'Responsible to the Central Support Team, the Volunteer Painter & Decorator will work within the Central Support Services Team to undertake painting & decorating duties in a timely and efficient manner. ',
created: 2023-01-18T19:54:03.543Z,
orgId: '10095',
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active: true,
contactPerson: 'Volunteer Services',
contactEmail: 'volunteers@stcuthbertshospice.com',
contactTelephone: '0191 374 6169',
address: 'St Cuthbert\'s Hospice, Park House Road, Durham, DH1 3QF.',
hours:
'There are opportunities available Mon - Fri 9.30am - 5.00pm',
websiteLink:
'https://www.stcuthbertshospice.com/how-you-can-help/become-a-volunteer/',
startDate: 2023-01-18T19:54:03.543Z,
endDate: 2026-01-31T00:00:00.000Z,
whatYouWillBeDoing:
'•\tYou will have the necessary experience to be able to work to a good standard with the minimum of supervision. \n•\tYou will need to carry out duties as and when required, ensuring workspaces are kept clean, clear and free from obstruction. \n•\tTasks will include basic painting and decorating within the Hospice and, on occasion, our 8 shops across County Durham.\n•\tYou will need to be competent in safely using a range of tools and equipment which could include hand tools and power tools.',
skillsExperienceAndQualitiesNeeded:
'This role will suit people who are…\n\n•\tSkilled in a range of painting and decorating techniques\n•\tFlexible and willing to help other team members when required\n•\tHonest and reliable\n\nIt is also essential that you can demonstrate our values of Compassion, Respect, Integrity, Professionalism, Choice and Reputation. They define who we are and what we do as a high quality care provider and high quality place to volunteer. \n\nYou should have:\n•\tSound skills, knowledge and experience in painting and decorating\n•\tBasic understanding of the health and safety at work regulations',
whenAndWhere:
'Times to be discussed with the Central Support team. but ideally once per week.\n\nLocation is St Cuthbert’s Hospice, Park House Road, Durham, DH1 3QF with occasional travel and work in one of our 8 shops in County Durham.',
supportOfferedExpenses:
'We value our volunteers and want your experience to be both positive and fulfilling. We offer a comprehensive induction programme and any appropriate instruction, guidance or training to assist you in your volunteer role. We ask that any essential training is completed either prior to you starting with us or within three months of starting. You will receive ongoing support from the Central Support team in carrying out this volunteer role. \n\nAny agreed out of pocket expenses that are incurred when carrying out your volunteer role will be reimbursed.',
volunteerBenefits:
'As part of this role, you will have the opportunity to meet new people and become part of a friendly, caring team who are committed to help make every day count for people affected by life-limiting illness.',
otherInfo:
'A Disclosure and Barring Service (DBS) check is required for this volunteer role ',
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under16: false,
under18: false,
accessibilityAndTransport: '',
lastModified: 2025-01-21T14:51:27.000Z },
{ _id: '1692',
name: 'Volunteer Reflexologist',
shortDescription:
'To work in a professional and confidential manner providing suitable reflexology treatments to patients/carers who have been assessed by senior staff and to be sensitive to their needs. \nTo keep accurate records. \nTo liaise with the wider multi-disciplinary team\n',
created: 2025-02-17T10:04:46.909Z,
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Recognition of Quality Volunteer Experience
