Durham Pointers

Providing information to visitors to Durham

Active opportunities

Visitor Support

Durham City  
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          name:  'Durham  Pointers',
          email:  'info@durhampointers.co.uk',
          type:  'Community  Group',
          telephone:  '07970654827',
          contactPerson:  'Mr  Geoff  Thistlethwaite  ',
          website:  'durhampointers.co.uk/join-us',
          description:  'Providing  information  to  visitors  to  Durham  ',
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                    name:  'Visitor  Support',
                    shortDescription:
                      'To  provide  information  and  guidance  to  visitors  to  Durham  City.  To  promote  the  qualities  of  the  city  and  the  wider  county  as  a  \ntourist  destination.  To  support  local  businesses  and  local  events.',
                    created:  2024-02-04T14:13:27.661Z,
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                    contactPerson:  'Geoff  Thistlethwaite,  Chair.',
                    contactEmail:  'info@durhampointers.co.uk',
                    contactTelephone:  '07970654827',
                    address:
                      'Email  or  telephone  at  any  time.  In  person  in  the  market  place  during  our  season.',
                    hours:  'See  above',
                    websiteLink:  'www.durhampointers.com',
                    whatYouWillBeDoing:
                      'Situated  in  the  market  place,  engaging  with  both  tourists  and  locals  alike.  You  will  provide  people  with  information,  directions,\nsuggestions  etc  regarding  their  visit.  Our  season  begins  usually  at  Easter  and  continues  every  day  through  to  early  October.\nWe  work  in  groups  of  at  least  two,  usually  three  or  more  but  never  alone,  for  a  two  hour  shift.  We  work  three  shifts  per  day  Monday  to  Friday  from  0930  to  1530,  two  shifts  on  Saturday,  1000  to  1400  and  two  on  Sunday  1100  to  1500.  The  majority  of  our  volunteers  do  the  same  shift  each  week,  some  fortnightly.  We  are  also  able  to  offer  extra  shifts  to  cover  holidays  etc.\nShould  the  weather  become  too  adverse  then  we  simply  cancel  the  shift.  ',
                    skillsExperienceAndQualitiesNeeded:
                      'Above  all  to  be  willing  to  help  people,  to  engage  with  them  in  a  positive  and  friendly  manner.  Knowledge  of  Durham  City  is  useful  but  not  essential.  What  is  necessary  however  is  to  have  an  enthusiastic  approach  to  promoting  the  city  and  wider  county.  There’s  always  something  new  to  learn  even  for  those  Pointers  with  ten  or  more  year’s  experience.  We  don’t  have  any  seating  where  we  operate  from  in  the  market  place  so  you  must  be  comfortable  standing  for  a  couple  of  hours.',
                    accessibilityAndTransport:
                      'Our  position  in  the  market  place  is  fully  accessible.  Transport  is  not  provided.',
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                      'Induction  is  flexible,  it  depends  on  the  needs  of  the  volunteer.  Usually  buddied  up  with  an  experienced  colleague  for  at  least  two  sessions  of  on  the  job  training.  \nWe  are  entirely  volunteer  run,  there  are  no  expenses  paid.',
                    whenAndWhere:
                      '30th  March  (  Easter  Saturday)  to  early  October.\nDurham  City  Market  Place\nMon  to  Fri  two  hour  shifts,  0930/1130,  1130/1330,  1330/1530.\nSaturday  1000/1200  and  1200/1400\nSunday  1100/1300  and  1300/1500',
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                    volunteerBenefits:
                      'You  will  be  provided  with  your  own  distinctive  Pointers  tabard/hi  vis  gilet  in  bright  pink.\nFrom  time  to  time  we  are  able  to  take  advantage  of  free  familiarisation  visits  to  local  attractions.',
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