Supportive

We are Supportive, a registered charity and not for profit organisation founded in 1994 to support people in Country Durham and the North East to live full and active lives with the freedom of choice in their own future.

Our professional quality volunteer transport, domiciliary home care, training and supportive services, are managed from our base in Ferryhill where we offer premium care and reliability to people of all ages in the cities, towns and villages in the County Durham area.

At Supportive we care. We place people at the heart of everything we do, delivering independence and support to those who need us, those who invest in us and those around us.

Supportive
Recognition of Quality Volunteer Experience

Active opportunities

Volunteer Driver

Durham City  
View this opportunity

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          name:  'Supportive',
          email:  'claire.quinn@supportive.org.uk',
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          telephone:  '01740  658  880',
          contactPerson:  'Claire  Quinn',
          website:  'https://www.supportive.org.uk/',
          description:
            'We  are  Supportive,  a  registered  charity  and  not  for  profit  organisation  founded  in  1994  to  support  people  in  Country  Durham  and  the  North  East  to  live  full  and  active  lives  with  the  freedom  of  choice  in  their  own  future.\n\nOur  professional  quality  volunteer  transport,  domiciliary  home  care,  training  and  supportive  services,  are  managed  from  our  base  in  Ferryhill  where  we  offer  premium  care  and  reliability  to  people  of  all  ages  in  the  cities,  towns  and  villages  in  the  County  Durham  area.\n  \nAt  Supportive  we  care.  We  place  people  at  the  heart  of  everything  we  do,  delivering  independence  and  support  to  those  who  need  us,  those  who  invest  in  us  and  those  around  us.\n',
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                    name:  'Volunteer  Driver',
                    shortDescription:
                      'Supportive  offers  and  supports  successful  volunteer  transport  schemes  in  County  Durham  and  the  North  East  of  England  because  we  have  an  amazing  group  of  volunteer  drivers.  Some  volunteer  for  a  few  hours  per  week,  others  a  few  days  a  week  but  every  one  of  them  plays  a  crucial  part  in  helping  the  people  of  our  communities.  Could  you  give  back  by  becoming  a  volunteer  driver  with  Supportive?  Volunteering  with  Supportive  provides  flexible  working  schedule  that  allows  you  pick  and  choose  journeys,  we  offer  a  range  of  transport  opportunities  from  transporting  adults  with  learning  disabilities  to  centres  across  county  Durham,  children  to  school  and  contact  and  finally  transporting  people  to  and  from  hospital  appointments  across  County  Durham  and  North  East  of  England.',
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                    contactPerson:  'Robert  Montanarini  ',
                    contactEmail:  'info@supportive.org.uk',
                    contactTelephone:  '01740  658  880',
                    address:
                      '7a  Dean  &  Chapter  Industrial  Estate  Ferryhill  County  Durham  DL17  8LH',
                    hours:  'Flexible  ',
                    websiteLink:  'https://www.supportive.org.uk/vacancies/',
                    whatYouWillBeDoing:
                      'As  a  Volunteer  driver  you  will  be  transporting  individuals  to  and  from  appointments,  contact  and  community  centres.  The  role  is  very  flexible  and  how  much  you  work  and  for  how  long  is  entirely  up  to  you,  we  will  always  contact  you  before  to  each  scheduled  journey  to  see  whether  or  not  you\'re  available.  As  a  Volunteer  driver,  you  will  be  expected  to  safely  transport  individuals  from  their  home  addresses  and  transport  them  to  their  required  destination.  Supportive  will  covers  the  milage  expenses  from  when  you  leave  your  house  to  when  you  finally  arrive  back  home.  Supportive  will  offer  full  training  and  offers  support  throughout  the  day  and  on  an  evening  through  our  out  of  hours  on  call  system  meaning  support  and  guidance  is  always  there  for  you.',
                    skillsExperienceAndQualitiesNeeded:
                      '-  Valid  UK  driving  licence  \n-  Clear  DBS  with  NO  convictions  or  cautions  (Supportive  will  cover  the  cost)  \n-  Good  communication  Skills',
                    accessibilityAndTransport:  'This  role  requires  the  volunteer  to  use  their  own  car.',
                    supportOfferedExpenses:
                      'Supportive  will  provide  full  training  prior  to  any  journeys  covering  all  aspects  of  lone  working  to  transport.  Supportive  will  provide  the  volunteer  with  a  brand  new  phone  that  is  used  for  journeys  and  full  training  on  our  new  transport  system  all  accessible  by  a  touch  of  the  phone.  \n\nSupportive  will  pay  the  volunteer  driver  0.45p  a  mile  which  is  paid  weekly  to  the  volunteer  driver.  ',
                    whenAndWhere:
                      'The  role  covers  the  whole  of  County  Durham  however,  we  offer  additional  journeys  across  the  country.  The  role  is  flexible  in  the  hours  that  someone  is  able  to  work  however,  usually  our  operating  hours  are  08:30  -  17:00  Mon  -  Fri  (occasionally  weekends  if  needed)  ',
                    otherInfo:
                      'Are  you  looking  to  make  a  difference  in  your  community  and  support  our  local  services?  \n\nCould  you  give  back  by  becoming  a  volunteer  driver  with  Supportive?\n\nThe  Volunteer  will  at  all  times:\n•  Understand  the  principles  of  confidentiality  and  handle  all  information  appropriately\n•  Submit  mileage  claim  forms  on  a  weekly  basis\n•  Inform  Supportive  of  any  change  in  address  or  telephone  number\n•  Abide  by  the  Volunteer  Drivers’  Handbook  as  amended  from  time  to  time\n•  Abide  by  all  Supportive  policies  which  are  applicable  to  the  role  of  a  volunteer,  including,  but  not  limited  to  Health  and  Safety,  Safeguarding,  Data  Protection  and  Confidentiality\n•  Ensure  all  documentation  supplied  to  Supportive  is  correct  and  up-to-date\n•  Regularly  maintain  vehicle  to  ensure  safety  of  passengers  and  themselves  and  be  aware  that  Supportive  will  undertake  spot  checks  on  the  vehicle  from  time  to  time\n•  Be  aware  of  Supportive’s  procedures  in  relation  to  accidents,  incidents  or  concerns\n•  Inform  Supportive  immediately  of  any  medical  condition  or  disability  that  may  affect  their  ability  to  drive  safely\n•  Have  a  minimum  of  one  year’s  post-test  experience  and  produce  their  driver’s  licence  every  6  months\n•  Refrain  from  doing  anything  which  may  constitute  an  unacceptable  health  and  safety  risk  to  themselves  and  others\n•  Report  any  defective  equipment,  unsafe  situations  or  practices  immediately  to  the  Head  of  Service\n•  Report  any  sanctions/endorsements  on  their  licence  to  Supportive  immediately\n•  Following  induction,  undertake  a  Disclosure  and  Barring  Service  enhanced  check  on  a  three  yearly  basis.\n',
                    startDate:  2025-06-17T09:36:16.530Z,
                    endDate:  2026-06-17T09:36:16.530Z,
                    lastModified:  2025-06-17T10:32:35.000Z,
                    volunteerBenefits:
                      'Supportive  offers  all  that  volunteer  with  us  access  to  our  award  scheme,  enabling  our  volunteers  access  to  a  Blue  Light  Card,  expenses  (tea\'s,  coffee\'s  etc)  and  a  annual  one  off  payment  for  their  cars  MOT.    Supportive  also  has  a  \'refer  a  friend\'  scheme  that  enables  already  existing  volunteers  to  receive  £50  if  they  refer  a  friend  that  comes  on  board  with  us.  Supportive  also  has  monthly  \'chat  and  chill\'  sessions  where  every  volunteer  is  welcome  to  attend  and  we  will  provide  tea\'s,  coffee\'s,  cakes  and  food.  It  goes  without  saying  however,  you  don\'t  have  to  wait  for  the  \'Chat  and  Chill\'  each  month,  the  door  is  always  open  and  we  encourage  our  volunteers  to  come  and  have  a  chat  and  a  cuppa  with  our  transport  team.\n\nSupportive  will  pay  the  volunteer  driver  0.45p  a  mile  which  is  paid  weekly  to  the  volunteer  driver.  ',
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