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name: 'Silver Talk',
email:
'Christine.Fletcher@karbonhomes.co.uk (main contact)/ silvertalk@karbonhomes.co.uk',
type: 'Other Not For Profit',
telephone: '0191 223 8662 / 07736 948 033',
contactPerson: 'Christine Fletcher',
website: '',
description:
'SilverTalk is a telephone befriending service delivered through Karbon Homes that is offered to Karbon and non-Karbon tenants. The service is set up to help relieve loneliness and social isolation.\n\nTrained volunteers provide a weekly social chat for up to 30 minutes. Volunteers and service users build up trusting relationships and both parties find the telephone calls rewarding and beneficial.\n\nAs well as a weekly chat, volunteers are able to signpost service users to other agencies and activities in their area.\n',
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name: 'Silver Talk Volunteer',
shortDescription:
'Are you good at listening? Are you aged over 18? Do you have time available during the day and would like to give something back to your community?\n\nSilver Talk is a FREE telephone befriending service which give people the opportunity to connect for regular social telephone chats. When you volunteer with Silver Talk, you will be providing valuable friendship and support. An up to 30 minute call from Silver Talk can make an incredible difference to a person’s life, but it’s only with your help that we can continue to make a difference.\n',
created: 2020-07-17T11:04:03.417Z,
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contactPerson: 'Christine Fletcher',
contactEmail: 'volunteering@durhamcommunityaction.org.uk',
contactTelephone: '0191 223 8662',
address: '',
hours: '',
startDate: 2020-07-17T11:04:03.417Z,
endDate: 2025-08-17T00:00:00.000Z,
whatYouWillBeDoing:
'This is what we\'d expect from you as a Silver Talk volunteer \n•\tMaking time for a 30-minute call on the same day and time each week. \n•\tA commitment to volunteering with us for a minimum of six months \n•\tComplete a basic DBS check before starting \n•\tWillingness to complete initial, and ongoing Silver Talk training \n•\tAdhere to confidentiality \n•\tKeep brief notes of your call \n•\tMaking us aware if you or your telephone service user needs any support \n•\tLetting us know promptly if you’re unable to make your weekly call \n•\tAgreeing to our Karbon Homes’ volunteer terms and conditions \n',
skillsExperienceAndQualitiesNeeded:
'At Silver Talk we\'re looking for people who have the following key skills: \n•\tExcellent listening skills \n•\tEnjoy a good phone call, and a general natter \n•\tRespectful \n•\tReliable \n•\tPatient \n•\tUnderstanding \n•\tAbility to show empathy \n\n\n',
whenAndWhere:
'The location of the role is flexible; volunteers work from home. A smart phone is provided for you to make your calls.\n',
supportOfferedExpenses:
'\n•\tFull training on how to complete your calls, and what to do if you or your service user needs support \n•\tMonthly contact to check to see how you are doing \n•\tCover any costs for your DBS check \n•\tSmart phone to complete your calls, so you don’t need your own device, or use your own credit/ data. \n•\tSupport from our Foundations for Life team to get started as a volunteer if you require it, or next step support if volunteering is the start of your journey. \n•\tReference provider for any future/ additional opportunities you wish to undertake ',
volunteerBenefits:
'Karbon is a large organisation that is focussed on customers and communities. You would be volunteering at an organisation that looks after customers, staff and volunteers and would benefit from the support an organisation of our size can provide.',
otherInfo:
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