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name: 'Healthwatch County Durham',
email: 'claire.sisterson@pcp.uk.net',
type: 'Other Not For Profit',
telephone: '0191 3787695',
contactPerson: 'Claire Sisterson',
website: 'http://www.healthwatchcountydurham.co.uk/',
description:
'Healthwatch County Durham helps you and your family get the best out of health and social care services in County Durham. We are independent and powerful - we make health and social care providers answerable to you, the people who use their services.\n',
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name: 'Healthwatch County Durham Board Members',
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'The Healthwatch County Durham Board is up to 10 members representing the diverse communities across our county, led by an elected Chair, who is supported by a Vice-Chair. The Board provides strategic guidance and direction to the Healthwatch staff, ensuring that operations are in line with legislation and in the public interest. ',
created: 2024-03-04T14:47:44.511Z,
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contactPerson: 'Gail McGee',
contactEmail: 'gail.mcgee@pcp.uk.net',
contactTelephone: '08003047039',
address:
'Whitfield House, St John\'s Road, Meadowfield Industrial Estate, DH7 8XL',
hours:
'Approximately 2 – 4 hours (with the Chair’s commitment being 4 – 6 hours). ',
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whatYouWillBeDoing:
'Board members meet bi-monthly and monitor service delivery against the agreed work plan and targets.\nThey represent Healthwatch on various scrutiny committees, partnerships and networks, and ensure compliance with Healthwatch regulations and legislation, agreed constitution and codes of governance.',
skillsExperienceAndQualitiesNeeded:
'Key competencies:\n1.\tEffective problem solving and analytical skills, with the ability to understand and work with complex information.\n2.\tThe ability to ensure that seldom heard stakeholders have the opportunity to contribute.\n3.\tSkilled in building strong relationships and collaborative partnerships.\n4.\tAbility to provide constructive criticism in a professional and productive manner.\n5.\tAbility to work as part of a team and enthuse others.\n6.\tExcellent communication and interpersonal skills with the ability to negotiate effectively, challenge positively, influence others and communicate with a wide range of audiences.\n7.\tAbility to effectively participate in discussions and represent service user / carer views in a clear, professional manner.\nDesirable knowledge and experience:\n1.\tGood level of knowledge of health & social care within County Durham.\n2.\tStrong connections with and knowledge of local communities and networks.\n3.\tExperience of working in a collective decision-making group or committee.\n4.\tBroad understanding of the health & social care environment locally and nationally.\n5.\tExperience of representing the voice of others.\n6.\tUnderstanding of the challenges facing health & social care providers which may impact on community health and wellbeing.\n7.\tBroad understanding of the functions of the Health & Wellbeing Board, Integrated Care Board, and Overview and Scrutiny Committees.\n8.\tExperience of working with a diverse range of partners and networks, including voluntary & community sector, local authority, health & social care providers.\n9.\tAbility to use IT systems, including Microsoft office, email and Teams / Zoom.',
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supportOfferedExpenses:
'Training is offered depending on the Board member role and individual needs, but could include Safeguarding, Enter & View, and training provided by Healthwatch England.\nWe have a dedicated Volunteer Support Officer who provides individual support, reviews and guidance, and will take new Board members through an induction.\nReasonable out of pocket expenses are reimbursed, and mileage is paid for Board member duties at 45p per mile.',
whenAndWhere:
'Board meetings are bi-monthly , currently on the 3rd Monday morning of alternate months (April onwards)\nFor full details of location and times, please contact us.',
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endDate: 2025-05-31T00:00:00.000Z,
lastModified: 2024-04-09T13:22:15.000Z,
volunteerBenefits:
'Make a difference – being a Healthwatch Board member gives you a chance to help improve health & social care services for everyone in County Durham; the work we do makes a difference to all our local residents.\nProfessional development – Board members gain valuable experience and develop a range a skills, transferable to working life or to other voluntary positions.\nBe part of a team – working collectively with the Board, the staff and the volunteers to achieve important outcomes.',
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Recognition of Quality Volunteer Experience
