Stewards provide a vital link between the visitors’ initial welcome and their enjoyment of Ushaw’s chapels and exhibition spaces.
Although there is a clear overlap between the responsibilities of the Welcomer and Steward, the role is specifically designed to share more detailed information in relation to Ushaw’s open spaces and the various exhibitions, with a particular emphasis on history, art and architecture.
There is a requirement to learn information in greater depth and the ability to deliver interesting facts and anecdotes in an engaging and stimulating way to inspire visitors of all ages.
To provide a warm and hospitable welcome to all our visitors, and to maximise their enjoyment of the building and grounds by proactively engaging with people to inform and inspire.
Handling requests for information and assistance, whilst signposting to the appropriate services and support channels.
Contribute to the overall responsibility of all staff and volunteers to maintain the health, safety and wellbeing of our visitors.
Working with other volunteers to provide a joined-up and consistently high quality customer service experience to our visitors.
There are opportunities to get involved with other events and activities that occur at Ushaw.
To be a good communicator with the ability to be visible, approachable, to engage and share information, and to assist visitors with their enquiries is a fundamental aspect of the role.
Ushaw Historic House, Chapels and Gardens
Woodland Road
Ushaw Moor
DH7 9RH
Full training given. We offer training courses on a variety of things over the year and volunteers are invited to attend if they wish.
● Become part of a passionate and committed team
● Meet a wide range of people from around the world
● Privileged access to a diverse heritage and cultural programme
● The chance to develop new skills and experience
Alongside this you will also be be given
● Free Annual Membership
● Free invitation to launch events
● Volunteer social events
● 20% discount in the gift shop
● £6 off food and a beverage per day worked (conditions apply)
Our volunteer opportunities are open to anyone over the age of 18.
All our volunteer opportunities are based on site at Ushaw Historic House Chapels and Gardens,
We are open to everyone.
